Hopefully This Answers Most of Your Questions!

Are your products vegan? What about cruelty-free?
Yes and Yes! We have researched our manufacturer and know 100% they don’t affiliate or get ingredients from places that are not vegan nor tested on animals.

Do you have your ingredients listed?
Yes! Our ingredients are listed on each products page under Ingredients.

How much is shipping?
For US-based orders, the shipping cost is a flat rate of $5 USD. For international orders, shipping cost is currently based on weight and will be calculated at checkout once you enter your shipping address. Customs fees may apply to international orders depending on your country's postal service. Spider Bite Cosmetics has no control over these additional fees.

How long does shipping take?
Once it leaves our location, your order can take anywhere from 1-5 business days to receive if you are in the United States, or 1-4 weeks if you are international.

What is your return policy?
Our Refund Policy can be found in detail here

Can I refund or exchange my item?
Unfortunately, there’s no refunds and/or exchanges during our Everything Must Go sale.

Our Refund Policy can be found in detail here

I need to cancel my order, what do I need to do?Unfortunately, there’s no cancellations during our Everything Must Go sale.

Our Refund Policy can be found in detail here